*Reservations are required. Check-in is 20 minutes prior to the start of tour time. Late check-in may result in forfeited reserved entry. Reservation based tickets are non-refundable. You may reschedule up to 24 hours in advance of your tour time by calling 619-298-8687 (after 5pm, please call 619-822-1071 or the website tool “Manage Booking” to reschedule your own reservation. **The Whaley House Paranormal Investigation is rated PG-13. Due to some sensitive topics, the Paranormal Investigation is not recommended for children 12 years of age or younger.