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FAQs

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Is the tour too scary for my kids?

While the Savannah tour is not designed to be a “fun house” type of experience, with folks jumping out and scaring you, the stories of Savannah’s “darker side” do cover some pretty frightening subject matter, so we give the tour a PG-13 rating. We recommend children under the age of 13 only join if their parents feel they can handle the subject matter without getting too frightened. Infants/toddlers are not recommended for the tour. No children under 6 allowed.

Is the tour handicapped accessible?

Please go to accessibility services for more information.

Where can I park?

Go to Parking and Departure Point for more information.

Do we get to go inside the cemeteries?

Unfortunately, because of a change in the city ordinance, we are not permitted to enter the cemeteries for any reason after 8pm. As most of our tours occur after that time, we do not enter the cemetery during any of our tours…

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.

Are dogs allowed on your trolleys?

Service animals are the only animals that are allowed on board the trolleys. A service animal means a dog, regardless of breed or type, that is individually trained to do work or perform tasks for the benefit of a qualified individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Animal species other than dogs, emotional support animals, comfort animals, companionship animals, and service animals in training are not service animals.

Do you use sensory-sensitive equipment?

For guests with epilepsy and/or photosensitivity, please contact us before booking a tour, as some equipment used features a flashing/strobing effect, and we will need to make the proper accommodations.