FAQs

Is the tour too scary for my kids?

While the Savannah tour is not designed to be a “fun house” type of experience, with folks jumping out and scaring you, the stories of Savannah’s “darker side” do cover some pretty frightening subject matter, so we give the tour a PG-13 rating. We recommend children under the age of 13 only join if their parents feel they can handle the subject matter without getting too frightened. Infants/toddlers are not recommended for the tour. No children under 6 allowed.

Is the tour handicapped accessible?

Reasonable accommodations for all of our disabled guests will be made. Please call us at least 24 hours in advance so that we can make appropriate arrangements.

Unfortunately, because a significant portion of our ghost tour takes place in a house museum that does not have any accommodations for people with disabilities (as a historic home, it is exempt from such requirements), and does require climbing stairs, the tour is not recommended for folks who are unable to safely navigate such elements.

Where can I park?

Go to Parking and Departure Point for more information.

Does my E-TICKET guarantee me a seat on the date/time I’ve requested?

NO – you MUST call (866) 955-1674 to secure the date and time for your reservation.

Do we get to go inside the cemeteries?

Unfortunately, because of a change in the city ordinance, we are not permitted to enter the cemeteries for any reason after 8pm. As most of our tours occur after that time, we do not enter the cemetery during any of our tours…

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.