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FAQs

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What safety measures are you taking during this post-COVID period?

The safety and well-being of our guests and team members remain our highest priority. Read about our safety information.

Do we need reservations?

Yes. Ghosts & Gravestones has a limited number of seats per tour and frequently sells out. For more information, go to ghost tour rates and reservations.

What is the average size of a tour?

Our trolleys are currently operating at approximately 50% of their normal guest capacity.

What happens if it rains?

We make every attempt to conduct the tours. If weather conditions become severe, the ghost tour may be cancelled. Cancelled tours may be rescheduled or refunded.

Is the tour wheelchair accessible?

This tour is not wheelchair accessible

Where can I park?

Go to Where to Park for parking available at our departure point.

How long is the tour?

60 minutes.

Is the tour suitable for children?

This haunted tour is rated PG-13 and is intended for the whole family to enjoy.

How much walking is involved?

None. Our open-air “Trolleys of the Doomed” transport passengers to St. Augustine’s most haunted locations, where guests will hear stories both strange and unusual where they took place.

Do you tell true stories or do you make them up?

The stories are based on local legend and lore and have been historically researched. The stories weave together the history and haunted tales associated with the sites.

Are cameras allowed on the tour?

Absolutely! Be sure to ask your driver for tips to increase your chances of photographing the supernatural.

Are we going to see a ghost?

Many of our guests have reported unusual sightings on the ghost tour. Remember to bring your camera… you never know what might appear.

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.