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Safety Information

Main Content

SAFETY IS OUR #1 PRIORITY: In order to provide our guests with the safest and most comfortable sightseeing experience, Old Town Trolley Tours has implemented a number of new safety measures such as plexiglass partitions in between every row of seating aboard our open-air Orange & Green Trolleys, limited contact with other persons and an increased focus on disinfecting and sanitation.

Overview

  • All our vehicles have been outfitted with Passenger Distancing Shields designed and engineered in our local Vehicle Maintenance Department.
  • We are providing hand sanitizer at key boarding locations throughout the city.
  • Our vehicles are cleaned between each tour at key touch points with an EPA-approved disinfectant.
  • All of our vehicles undergo a deep cleaning procedure on a nightly basis.
  • We’re enhancing our cleaning procedures at our sales depots and encourage guests to use cashless transactions.
  • We provide face masks to our team members. Face coverings are recommended, but not required for guests aboard the trolley. For the convenience of our guests, face covering may be purchased at any Old Town Trolley Depot for $1.00 each.
  • Our cleaning practices meet or exceed all CDC guidelines.

 

Ghosts & Gravestones is taking enhanced safety and health measures for the benefit of our guests. Inherent risks to COVID-19 exist in any place where people are gathered. By using our services, you voluntarily assume all risks rising out of or resulting from exposure to COVID-19 or any other communicable illness.

Frequently Asked Questions

How are you screening employees?
We have a set screening protocol for all employees. Any employee who feels ill or demonstrates COVID symptoms is required to stay home and is not permitted to enter any facilities or work their shift. All of our drivers are provided with masks and are required to wear them whenever they are within 6’ of any other person.

Will masks be required?
Face masks are required all the time by our CASTmembers except when social distancing guidelines permit our Ghost Hosts to remove the mask to improve the guest entertainment experience.  Guests are encouraged to do so at all times aboard the trolley. For the convenience of our guests, face covering may be purchased at any Old Town Trolley Depot for $1.00 each.

How are you cleaning/sanitizing the trolleys?
Our company already has an industry leading cleaning protocol. Vehicles are cleaned on a daily basis. In response to the COVID-19 situation, we have augmented this robust cleaning procedure with a disinfecting and sanitizing protocol. After the aforementioned cleaning is concluded, the vehicles are disinfected in their entirety using an EPA recommended solution effective in killing COVID-19 on contact. Additionally, our vehicles are sanitized at frequent regular intervals throughout the day on key touch points throughout the vehicle using an EPA-approved disinfectant.

Is the operation schedule still accurate?
No. Please go to schedule for latest information.