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FAQs |
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Can I buy my tickets online?
Yes. However, buying your tickets online DOES NOT GUARANTEE YOU A RESERVATION! You must call 305-29-GHOST (305-294-4678) to make a reservation. You also must bring the E-Ticket printout with you when you arrive at our ticket booth. Tickets are also available through our Gravediggers directly by calling 305-29-GHOST (305-294-4678). Go to Key West Ghost Tour tickets. |
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Do we need reservations?
Yes. Ghosts & Gravestones has a limited number of seats per tour and frequently sells out. For more information, go to Key West Ghost Tour tickets. |
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Does my E-TICKET guarantee me a seat on the date/time I’ve requested?
NO - you MUST call 305-29-GHOST (305-294-4678) to secure the date and time for your reservation. |
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When do your tours run?
Please go to our Key West Ghost Tour schedule page. |
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Where do I pick up the trolley?
Go to Key West Ghost Tour map and directions. |
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Where is the nearest parking for the tour?
The tour departs from the corner of Front and Duval Streets (303 Front Street - Conch Tour Train depot) promptly at tour time. There is a paid public parking lot just a block and a half away at Mallory Square. |
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What time should I pick up my tickets?
You must check in with our Ghost Host at least 15 minutes prior to your tour. Of course, you are welcome to check in even earlier than that. |
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Is Ghosts & Gravestones popular?
YES! We are the most popular night time tour in the city of Key West. By the time each tour leaves, it tends to be sold out. We recommend making reservations as far in advance as you can. |
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Is the tour too scary for my kids?
While the tour is not designed to be a “fun house” type of experience, with folks jumping out and scaring you, the stories of Key West’s “darker side” do cover some mature subject matter, so we give the tour a PG-13 rating. Infants/toddlers are not recommended for the tour. |
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What is the average size of a tour?
Our trolleys accommodate 30 people per tour. |
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What happens if it rains?
We make every attempt to conduct the tours. If weather conditions become severe, the tour may be cancelled. Cancelled tours may be rescheduled or refunded. |
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Is the tour wheelchair accessible?
No. However reasonable accommodations for all of our disabled guests will be made. The walking portion of the tour involves uneven terrain inside a Civil War era fort at night. |
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How much walking is there?
Minimal walking is required to and from the trolley and the East Martello Fort. Inside, however, some of the walking is on gravel. |
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How long is the tour?
80 minutes. |
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Is the tour suitable for children?
This tour is rated PG-13 and is not intended for young children. We use historical facts, and creative storytelling to thrill, entertain, and scare our guests. |
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Do you tell true stories or do you make them up?
The stories are based on local legend and lore and have been historically researched. The stories weave together the history and haunted tales associated with the sites. |
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Are cameras allowed on the tour?
Absolutely! Be sure to ask your driver for tips to increase your chances of photographing the supernatural. Send us your evidence. Go to submit ghost photos. Our experts are waiting to offer their opinions and to answer your questions on what you have captured on film. |
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Are we going to see a ghost?
Many of our guests have reported unusual sightings on the tour. Remember to bring your camera... you never know what might appear.
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