FAQs

Can I buy my tickets online?

Yes. However, buying your tickets online DOES NOT GUARANTEE YOU A RESERVATION! You must call 305-29-GHOST (305-294-4678) to make a reservation. You also must bring the E-Ticket printout with you when you arrive at our ticket booth. Tickets are also available through our Gravediggers directly by calling 305-29-GHOST (305-294-4678). Go to Key West Ghost Tour tickets.

Do we need reservations?

Yes. Ghosts & Gravestones has a limited number of seats per tour and frequently sells out.

Does my E-TICKET guarantee me a seat on the date/time I’ve requested?

NO – you MUST call 305-29-GHOST (305-294-4678) to secure the date and time for your reservation.

When do your tours run?

Tour operation times can be found on our Key West Ghost Tours Schedule.

Where do I pick up the trolley?

Our tour departure point is on 501 Front Street, on the corner of Front and Duval Street.

Where is the nearest parking for the tour?

Please visit our Parking page for more nearest parking locations to our departure point.

What time should I pick up my tickets?

You must check in with our Ghost Host at least 15 minutes prior to your tour. Of course, you are welcome to check in even earlier than that.

Is Ghosts & Gravestones popular?

YES! We are the most popular night time tour in the city of Key West. By the time each tour leaves, it tends to be sold out. We recommend making reservations as far in advance as you can.

Is the tour too scary for my kids?

While the tour is not designed to be a “fun house” type of experience, with folks jumping out and scaring you, the stories of Key West’s “darker side” do cover some mature subject matter, so we give the tour a PG-13 rating. Infants/toddlers are not recommended for this experience.

What is the average size of a tour?

Our trolleys accommodate 30 people per tour.

What happens if it rains?

We make every attempt to conduct the tours. If weather conditions become severe, the tour may be cancelled. Cancelled tours will be rescheduled or refunded.

Is the tour wheelchair accessible?

No. However reasonable accommodations for all of our disabled guests will be made. The walking portion of the tour involves uneven terrain inside a Civil War era fort at night.

How much walking is there?

Minimal walking is required to and from the trolley and the East Martello Fort. Inside, however, some of the walking is on gravel.

How long is the tour?

All tours are 90 minutes.

Do you tell true stories or do you make them up?

The stories are based on local legend and lore and have been historically researched. The stories weave together the history and haunted tales associated with the sites.

Are photos allowed on the tour?

Not only are they allowed, they are encouraged! Be sure to ask your driver for tips to increase your chances of capturing a supernatural entity in your photo. After that, send us your evidence! Use the #ghostsandgravestones when you post for a chance to be featured!

Are we going to see a ghost?

Many of our guests have reported unusual sightings on the tour. Remember to have your camera ready… you never know what might appear.

Are food and drinks allowed while on the tour?

Food and drinks are welcome. However alcoholic beverages are not allowed under any circumstance for the safety and comfort of all of our guests.